PRIVACY POLICY

Privacy Policy

Effective date: September 8, 2026

This Privacy Policy explains how YANG FULING TRADING LIMITED, the legal operator of chelsiesff, collects, uses, shares, and protects personal information when you visit our website, contact us, or place an order.

Information We Collect

Contact and identity information, such as name, email address, telephone number, billing address, and shipping address.
Order and transaction information, including products purchased, payment status, refunds, and delivery details. Complete payment-card details are processed by payment providers and are not stored by us.
Device and usage information, such as IP address, browser type, device information, time zone, cookies, pages viewed, referring sources, and website interactions.
Communications and customer-service records.

How We Use Information

We use personal information to operate the store, process payments and orders, arrange delivery, provide tracking and customer support, handle returns and refunds, prevent fraud, maintain security, comply with legal obligations, improve our services, and send marketing communications where you have consented or where permitted by law.

How We Share Information

We share information only as reasonably necessary with service providers that support our business, including SHOPLINE for e-commerce hosting, payment processors, logistics providers, customer-support services, analytics providers, and advertising partners. We may also disclose information when required by law, to protect legal rights, or in connection with a business reorganization.

Cookies and Advertising Choices

We use cookies and similar technologies for essential store functions, analytics, personalization, and advertising. Browser settings may allow you to block or delete cookies, although some store functions may not work correctly. To opt out of marketing or request that we stop using your information for targeted advertising where applicable, email service@chelsiesff.com with the subject “Privacy Request” or “Opt Out.”

Retention and Security

We retain personal information only for as long as necessary for the purposes described here, including legal, accounting, fraud-prevention, and dispute-resolution requirements. We use reasonable administrative, technical, and organizational safeguards, but no transmission or storage method is completely secure.

International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for international transfers.

Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your information, withdraw consent, or request data portability. You may also unsubscribe from marketing emails through the link in the message or by contacting us. We may need to verify your identity before completing a request.

Children

Our website is not directed to children under 16, and we do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this policy to reflect operational, legal, or regulatory changes. The current version will be published on this page.

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